At Medinilla, we strive to ensure a seamless and efficient delivery process for all your medical needs. Please read our delivery policy carefully to understand how we handle deliveries of your essential healthcare products.

1. Shipping Partners
   We have partnered with reliable courier services to ensure timely and secure delivery of your orders. Our shipping partners are chosen based on their reputation for handling medical products with care and delivering them promptly.


2. Delivery Timeframes:
   
   
   1. Standard Delivery:
      Orders are typically processed within 3 business days from the date of purchase. Once processed, standard delivery times may vary depending on your location, but generally range from 3-4 business days.
   2. Express Delivery:
      For urgent requirements, we offer express delivery options at an additional cost. Express orders are prioritized and delivered within 1 business days, subject to availability and location.


3. Delivery Charges:
   Shipping charges may apply to your order based on the delivery method selected, order value, and destination address. During the checkout process, you will be provided with detailed information regarding shipping costs.


4. Delivery Address:
   Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or misdeliveries. We are not responsible for undelivered packages due to incorrect or insufficient address details provided by the customer.


5. Delivery Restrictions:
   
   
   1. International Shipping:
      Currently, we only offer shipping within India. We do not ship internationally.
   2. Restricted Areas:
      Deliveries to certain remote or restricted areas may be subject to extended delivery times or additional charges. Please contact our customer support team for further assistance regarding deliveries to such locations.


6. Delivery Updates:
   We understand the importance of staying informed about the status of your order. Throughout the delivery process, we will provide you with timely updates via email or SMS regarding the status of your order, including confirmation of dispatch and estimated delivery times.


7. Contact Us:
   If you have any questions or concerns regarding your delivery, please don't hesitate to contact our customer support team. We are available to assist you with any queries and ensure a smooth delivery experience.